The Montgomery County Department of Public Safety is looking for 9-1-1 Telecommunicator Trainees as part an in-house paid training program.

From the position’s summary:

*SIGN-ON BONUS ELIGIBLE*

The 9-1-1 Telecommunicator Trainee will be trained and certified to be the public’s primary point of contact when requesting a response by public safety resources. They will be engaged in training that requires complete dedication to the course of instruction and instructors. He/she promotes the Department’s core values of integrity, respect, and customer service without compromise.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Train to receive calls from the public; train to accurately assign requests for police, fire, emergency medical units and other public safety resources;
2. Train to facilitate communication coordination with public safety agencies and their resources;
3. Become knowledgeable in county geopolitical boundaries, major highways and landmarks;
4. Learn day-to-day operation in accordance with all communication center written directives, policies, procedures and guidelines;
5. Learn how to utilize all available tools and technologies to efficiently complete all job tasks.  These include telephone systems, computer-aided dispatch terminals, radio, and associated peripheral communications equipment;
6. Receive instruction on how to accurately record information on variety of forms and logs as dictated by policies and procedures;
7. Obtain job-related certifications which include, but are not limited to, Association of Public-Safety Communications Officials (APCO) Public Safety Telecommunicator, Commonwealth Law Enforcement Assistance Network (CLEAN), PEMA Telecommunicator, Emergency Medical Dispatch (EMD), and CPR;
8. Develops and maintains teamwork, and promotes positive morale; and,
9. Performs other related duties as assigned.    

To apply, you must to be 18 or older and have a high school diploma/GED, a clean criminal history, and a valid driver’s license. Additional details and an application link can be found here.

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