SEPTA to shut down Cheltenham, North Hills, Oreland, and Roslyn ticket windows next month

SEPTA is closing 14 Regional Rail ticket windows because of a decreasing demand for in-person sales. The closures include the Cheltenham, North Hills, Oreland, and Roslyn offices, the Philadelphia Inquirer reported yesterday.

Riders are increasingly paying with Key cards and also have the option to buy Quick Trip tickets from conductors on board with cash, credit, and debit cards, as well as Apple Pay and Google Pay.

The 14 stations affected are: St. Martins, Oreland, Clifton, North Hills, Rosyln, Chelten, Chestnut Hill East, Mount Airy, Cheltenham, East Falls, Carpenter, Melrose Park, Wallingford, and Morton.

Fifteen ticket agents will lose their jobs, though they have been offered reassignment to other positions in the company, transit agency officials said.

“These sales offices are closing due to decreasing demand for in-person sales,” SEPTA spokesperson Andrew Busch said. Each of the offices has been processing fewer than 20 transactions per week, he said.

The last day for in-person ticket sales at these stations will be February 2.

The Inquirer’s article also noted Melrose Park’s closure, which we previously reported on, and its popular ticket agent Jack:

Regular riders at the Melrose Park station chimed in on social media after their ticket agent, whom they know as Jack, told them he would be leaving. They said he was a positive, cheerful presence in their daily routine who, besides selling tickets, helped passengers with problems such as a balky Key Card.

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