Philadelphia Federal Credit Union is looking to hire a full-time Assistant Branch Manager at 259 S. Easton Road Glenside.
The non-exempt position pays $19-22.00 per hour based on experience.
As a member of this team, your primary responsibility is to serve and satisfy the credit union members.
This includes whether your job involves dealing with members directly or providing service to someone
who does. You will manage and be held accountable for the overall successful operation of a retail
branch office in the absence of a Branch Manager.
Branch Service Responsibilities
- Serve and satisfy the credit union members by resolving problems, responding to complaints,within the guidelines of the Service Standards set forth by the Philadelphia Federal Credit Union.
- Assist in delivering a professional branch image including but not limited to employee dress and appearance, ensuring current marketing materials are displayed in accordance with marketing instructions, inspect and ensure the cleanliness and order of the branch office immediately reporting and following up on all facilities issues.
- Efficiently monitor and manage the branch lobby tracking and appointment software to effectively track service delivery and member traffic flow throughout the day ensuring that all interactions are placed in the appropriate closed status at the end of each interaction.
- Meet Non-Negotiable Service Standards for internal and external interactions.
- Create and Modify schedules as required to meet member traffic flow demands.
- Track Daily attendance e-time punches for the branch staff including lunch time punches, addressing attendance & lateness on a consistent basis to ensure optimal staffing levels throughout the day.
- Work at any branch location within the branch network based on the needs of the department.
More details below:
To apply, you can click here: https://www.pfcu.com/about-us/who-we-are/careers
For all the latest news, follow us on Facebook or sign up for Glenside Local’s “Daily Buzz” newsletter here.